The key to our success has been our devotion to quality, reliability and durability. Only the best of materials are used. There is also a continual process of improvement and innovation in design, while retaining the aesthetic appeal of a graceful spinning wheel or weaving loom.

Quality A formal quality assurance programme, Q Base (based on ISO 9001) was implemented in 1998 and continues to this day.

LEAN Since 2012, the company has been following the LEAN production system, involving all staff to help minimise waste, improve quality, communication and productivity, which results in more value for our customers.

Product Guarantee In the unlikely event there is a fault in the manufacture of any part of an Ashford product, we will replace that part if claimed within 12 months from the date of purchase by your customer.